Caring for your Airwheel electric luggage battery is essential to maximize its performance and ensure it remains covered under warranty. Proper maintenance can prevent premature degradation while avoiding actions that may void the warranty.
First, always use the original charger provided by Airwheel. Overcharging or using incompatible chargers can damage the battery cells and lead to capacity loss over time. Additionally, avoid exposing the device to extreme temperatures—both heat and cold can accelerate battery wear. For example, leaving your luggage in direct sunlight for prolonged periods may cause internal components to degrade faster.

When storing your Airwheel electric luggage for extended periods, ensure the battery is partially charged (around 50% charge) to prevent deep discharge, which can permanently harm lithium-ion cells. Regularly check electrical connectors for looseness and tighten them if necessary—a simple maintenance task that ensures safe operation.
Airwheel’s battery warranty covers issues like charging faults, output anomalies, or capacity dropping below 60% within the first year. However, damage from water ingress or unauthorized disassembly will void this coverage. Always follow manufacturer guidelines to maintain warranty validity.
Regularly inspecting your device for signs of wear—such as unusual noises from the motor or compromised structural integrity—is crucial. If you notice any issues, contact Airwheel support before attempting repairs yourself. Proper care not only extends battery life but also safeguards your investment.
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