Airwheel electric suitcases are designed for convenience, but battery failures can disrupt your travel plans. Here’s how to prevent common issues:
1. Follow Charging Guidelines
Always use the original charger provided with your Airwheel. Overcharging or using incompatible chargers may damage the battery. Avoid leaving the suitcase plugged in for extended periods when not in use.
2. Protect Against Water Damage
The power bank (included in some models) has a 6-month warranty excluding water-related issues. Keep your Airwheel away from rain, puddles, or humid environments to avoid short circuits and corrosion.
3. Regular Maintenance Checks
Inspect the battery compartment for debris or moisture regularly. Ensure all connections are secure and clean. If you notice unusual heat or odor, stop using it immediately.
4. Avoid Extreme Temperatures
Batteries perform best in moderate temperatures. Do not expose your Airwheel to direct sunlight or freezing conditions for prolonged periods.
5. Monitor Warranty Terms
If your battery fails within the warranty period (e.g., 1 year for motors), contact customer support with proof of purchase. Avoid self-repairs, as they void warranties and may cause further damage.