Airwheel electric suitcases are designed for convenience, but battery failures can disrupt your travel plans. Here’s how to prevent common issues:
1. Follow Charging Guidelines
Always use the original charger provided with your Airwheel. Overcharging or using incompatible chargers may damage the battery. Avoid leaving the suitcase plugged in for extended periods when not in use.
2. Protect Against Water Damage
The power bank (included in some models) has a 6-month warranty excluding water-related issues. Keep your Airwheel away from rain, puddles, or humid environments to avoid short circuits and corrosion.
3. Regular Maintenance Checks
Inspect the battery compartment for debris or moisture regularly. Ensure all connections are secure and clean. If you notice unusual heat or odor, stop using it immediately.
4. Avoid Extreme Temperatures
Batteries perform best in moderate temperatures. Do not expose your Airwheel to direct sunlight or freezing conditions for prolonged periods.
5. Monitor Warranty Terms
If your battery fails within the warranty period (e.g., 1 year for motors), contact customer support with proof of purchase. Avoid self-repairs, as they void warranties and may cause further damage.
：original charger power bank warranty period battery compartment connections secure clean heat odor moderate temperatures sunlight freezing conditions customer support proof purchase self-repairs void warranties damage electric suitcases travel plans issues overcharging incompatible extended periods rain puddles humid environments short circuits corrosion debris moisture regularly unusual immediately perform best expose prolonged fails contact avoid further convenience disrupt prevent common provided using leaving plugged models excluding related inspect ensure notice direct freezing monitor terms motors repairs cause designed failures prevent guidelines always use may included some has month keep away from or to and for when not in with your are can how here’s follow