Ensure all components in the packaging are intact, including the motor, wheels, and battery. Refer to the warranty terms for motor and wheel coverage. Avoid water exposure and prevent unauthorized disassembly to maintain warranty validity.
Always inspect the wheels and frame for damage before each use. Ride on flat surfaces and avoid obstacles to prevent sudden stops. Use the Airwheel APP to monitor battery levels and receive real-time alerts. Keep your hands on the handlebars and never ride while distracted.
Regularly clean the wheels and check tire pressure. Avoid overloading the luggage compartment to ensure balanced weight distribution. Charge the battery in a dry environment and do not use it if it shows signs of water damage.
The motor and frame are covered for 1 year, while wheels have a 15-day warranty. If damage occurs due to manufacturing defects, contact Airwheel’s customer support for repair or replacement. Follow the APP guidelines for troubleshooting and maintenance tips.
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