Always wear a helmet and ensure the suitcase’s lights are functional before riding. Check the surrounding environment for obstacles and avoid uneven surfaces. Never ride on slopes steeper than 15% and keep both hands on the handle.
Regularly inspect the tire pressure and battery level. Clean the suitcase after exposure to rain or dust. Avoid prolonged sunlight to prevent battery degradation. If the suitcase is damaged, contact Airwheel’s customer support for repairs.
Stop riding immediately and disconnect the power. Check the user manual for troubleshooting steps. If the issue persists, refer to the warranty terms for eligible repairs. Do not attempt DIY fixes to avoid voiding the warranty.